User groups are used to group related Sprinklr user seats. These can be by unit, sub-unit or other classification. University Communications and Marketing typically puts each Sprinklr user seat into two user groups, corresponding to Tier Tags. Depending on unit needs, additional user groups may be added, such as for brands, programs or unit administration. Membership to unit groups is limited to staff belonging to the affiliated unit.
User groups are primarily used for permissions and sharing.
The Sprinklr platform owner in University Communications and Marketing uses user groups to efficiently grant permissions to features and access to accounts.
Sprinklr users may utilize user groups to share dashboards and reports with other users in an efficient manner, as opposed to granting access to multiple individuals.
| Tier 1 User Groups | Tier 2 User Groups |
| Admissions (OA) | OA - Admissions Official |
| Licensing (LIC) | LIC - Licensing Official |
| MSU Foundation (MSUF) | MSUF - Conquer Accelerator MSUF - East Lansing TIC MSUF - Foundation Official MSUF - MBI Biotech MSUF – Michigan Rise MSUF - Red Cedar Ventures MSUF - Spartan Innovations |
| President (PRES) | PRES - President Stanley |
| Student Health and Wellness (SHW) | SHW - Health Promotion SHW - Sexual Assault Program SHW - SHW Interns SHW - Student Health & Wellness |
| University Communications and Marketing | Listening Alert Receivers X MSU News X UComms Admins X UComms Analytics Interns X UComms Analytics Staff X UComms Core X UComms Listening Interns X UComms Publishers |
| Veterinary Medicine (CVM) | CVM - Dean CVM - Online Food Safety CVM - Vet Med Official |
| WKAR (WKAR) | WKAR - WKAR Official |
Documentation updated: Nov. 1, 2024