Access and Roles

The Permissions tab user profile settings menu gives an overview of permissions (account-level and role-level) that have been granted to the user account. If there is an action that a user is trying to accomplish and the system won’t allow it, this is the first place to check. If the user believes that a new permission is needed, contact University Communications and Marketing at Comms.WebSupport@msu.edu.

Gallery modules allow users to edit Gallery website embeds and manage the content feeds that populate the galleries.

Gallery Editor – Manage Role

• Edit and design a gallery
• Export data
• Edit JavaScript, JSON tabs
• Adjust settings

Gallery Manager – View Role

• View Gallery settings

Gallery Manager – Edit Role

• View, edit and create a gallery

Gallery Manager – Manage Role

• View, edit, create and delete a gallery

Link In Bio modules allow users to create and manage Link In Bio pages and manage the content that populates the pages.

Link In Bio – View Role

• View Link In Bio settings

Link In Bio – Edit Role

• View, edit and publish Link In Bio

Link In Bio – Manage Role

• View, edit, create and publish Link In Bio

Asset modules allow users to access and manipulate digital assets (images, etc.) that are stored in the Asset Manager. 

Social Assets — View Role

• View, comment, export, download and suggest assets
• Request asset expiration date extensions
• View and create asset manager boards

Social Assets — Edit Role
View role permissions, plus:

• View, create, edit, comment, export, download, lock and suggest assets
• Edit asset manager boards
• Access tools: crop, color adjust, overlay text, overlay image, collage templates, overlay shape

Social Assets — Manage Role
Edit roles permissions, plus:

• Delete assets
• Manage featured curation
• Manage notification configuration
• Delete asset manager boards

Reporting modules allow users to access analytics for connected accounts, build reporting dashboards, and schedule report delivery via web or email.

Reporting Insights — View Role

• View and share reporting dashboards
• Schedule reports
• Drill into data within dashboard widgets

Reporting Insights — Edit Role
View role permissions, plus:

• Create, clone and edit dashboards
• Create, clone and edit widgets within reporting dashboards

Reporting Insights — Manage Role
Edit role permissions, plus:

• Delete reporting dashboards and widgets
• View and edit report annotations
• Create custom and target metrics
• Access dashboard manager
• All available reporting dashboard features

Presentation modules allow users to create presentations utilizing live social media account data and branded templates.

Presentation — View

• View presentations

Presentation — Edit
View role permissions, plus:

• Create, clone and edit presentations
• Create, clone and edit widgets within presentations

Presentation — Manage
Edit role permissions, plus:

• Delete presentations and widgets

Newsletter modules allow users to create newsletters to distribute alerts of posted content.

Newsletter — Manage

• View, create, edit, delete and share newsletter configurations

Customized, unit-specific roles can be created for student interns, in consultation with University Communications and Marketing. Please contact Comms.WebSupport@msu.edu for information.

Folders and tasks roles give access to manage folders and use the task functionality. Most users are granted this role.

Folders and Tasks — Manage

• View and create folders
• View, create, edit and delete tasks

Administration roles give access to create and control account features and the Sprinklr interface.

Macros — Manage

• View, create, edit and delete macros, which are used to conduct multiple, often repeated, sequences of actions with one click. For example, a macro can be used to move a message from one queue to another queue.

Macros — View Only

• View and utilize macros, which are used to do multiple, often repeated, sequences of actions with one click.

Unit Admin

• Create, view and share channel/account connections
• Edit custom character limit count
• Edit channel properties
• View, create, edit and delete profile lists

All Permissions — System Admin

• Grants all permissions allowed under current Sprinklr contract
• Only available to University Communications and Marketing’s social media group and platform administrators

Campaign modules allow users to create and edit campaigns for meta tagging in Sprinklr.

Campaigns are used solely by University Communications and Marketing. Campus partners can use custom fields as campaign tags due to account permissions limitations. All custom fields are created and managed by University Communications and Marketing.

Campaigns and Tags — View Role

• View custom fields
• View, edit, manage visibility of and suggest campaigns
• View and edit events

This role is restricted to University Communications and Marketing staff. Campus partners who wish to add a custom field can make a request by contacting University Communications and Marketing at Comms.WebSupport@msu.edu.

Campaigns and Tags — Manage Role

• View role permission, plus:
• View, create and edit custom fields, campaigns and events

This role is restricted to University Communications and Marketing staff. Campus partners who wish to add a custom field can make a request by contacting University Communications and Marketing at Comms.WebSupport@msu.edu. 

Tech Integrations — Data Studio Role

• View workspace
• View, create, edit, delete and clone RSS feeds

Tech Integrations — Admin Role

• View workspace
• All reporting permissions
• All URL shortener permissions
• All vanity URL permissions
• All web analytics permissions
• All data management platform permissions
• All configuration tools
• All RSS feed permissions