Michigan State University has hundreds, if not thousands, of websites. It is common for a website user to need to traverse several websites during a browsing session to find all the information they need. Website managers must rely on extensive linking between websites to ensure users get to where they need to be — or risk losing their audience.
It is also a common occurrence to think “we need a website!” when embarking on a new project or initiative. In some cases, this may be true. In other cases, there may be alternative strategies to consider that could offer a better user experience and a more efficient website administration experience.
In a unified website strategy, one overarching website contains all the website content for the affiliated units. Content is structured using pages and subsite sections, and users can navigate using the website navigation tools. Subsite sections may, or may not, appear in the navigation bar on the homepage.
Vanity URLs can be used to promote and link to subsite sections within the website.
Example of Unified Website Strategy
In a separate website strategy, separate websites are created for individual subunits or initiatives. These may then be linked to and promoted from other websites, but they retain their own navigation, and the websites are physically separate website instances in the content management system.
Examples of Separate Website Strategy
There are pros and cons for each website structure strategy. Explore the tabs below to view information comparing a unified website versus separate website strategy and why content authors might choose one over another. These examples are written for the case of evaluating strategy for a unified college website versus separate academic department websites, but the same principles may apply to other types of websites (e.g., laboratory, grant or office websites).
University Communications and Marketing's user experience research across colleges and departments indicates that the primary audiences of prospective students, current students, alumni and faculty and staff have similar wants and needs. Uniformity through the model home information architecture template and department subsite experience templates provides a foundation to serve these audiences and greatly reduces overhead in website page and navigation maintenance.
College website traffic typically outweighs academic department website traffic. Having departments integrated within a main college website will help with discoverability because a focused effort on interlinking and content creation will occur within the one domain more frequently. Cross-promoting of departmental content will happen naturally.
If an academic department has similar audience and business goals as other academic departments within the college, consider the following benefits of a unified website with subsite sections experience strategy.
From MSU’s 2030 Strategic Plan is Stewardship and Sustainability:
“…working toward climate neutrality by mid-century, doing our part to address the global climate crisis within our own community and on our own campus. On this journey, we aim to reduce greenhouse gas emissions by 50% from our 2010 baseline, eliminating 292,934 metric tons of CO2.”
From the Sustainable Information Technology Strategic Plan, bullet three:
“Provide operational excellence by leveraging technology to provide informed decision-making, reduce operating costs and optimize the capabilities of our teams”
The digital footprint of a large university’s website, when viewed at scale, can have a notable environmental impact. By adopting sustainability-focused technology practices, universities can reduce carbon emissions, energy use and costs associated with their digital presence. This not only supports green campus initiatives but also serves as a testament to the MSU’s commitment to sustainable practices in all facets of its operations.
Leveraging a consolidated website approach can better support these best practices to aid sustainable IT goals:
Separate websites can help emphasize the distinctiveness of individual units. However, for a cohesive digital experience that ties the entire academic community together, unified websites with subsite sections may be preferable.
At MSU, University Communications and Marketing is aiming for a balanced approach. Therefore, a hybrid model is recommended. Degree-granting colleges live as separate sites from the main university domain, with a cohesive design informed by the college experience model home structure. This offers both unity and flexibility in branding and user experience, while also supporting shallow information architecture and navigation within a unified model built on the enterprise content management system.
From this basis, units are empowered to make decisions to determine the best model for their affiliated departments: a unified website with subsite sections, separate websites for each subunit, or a generally unified website with some distinct individual departments having their own website (i.e., one-offs) when required to meet vastly different audience, branding or unit objectives.
Based on user experience research efforts and work with the college committee that led to the model home effort, the default mindset should be to aim for a unified, branded experience with streamlined website maintenance and built-in efficiencies made possible with a unified website and subsite sections strategy.
Answer these brief questions to guide staff thinking on which website strategy is right for a unit.
Use the content inventory, audit and priority guide to plan effective content for a website.
Review best practices for crafting website user experiences.
Documentation updated: Nov. 1, 2024
Depending on the department’s content needs, one-off SEO strategies and tactics could still be deployed on a subsite section. However, for a more distinct department with a high volume of unique content needs and with its own dedicated capacity to help sustain content and SEO within a website, units can consider the separate domain site strategy for its ability to support dedicated SEO efforts.
See the Digital Strategy and Digital Marketing tab for additional information.