
SitecoreAI’s Forms function enables users to build forms within the Sitecore Design Studio interface and make those forms available for placement on web pages without coding. Visitors to web pages can then fill in and submit the form, generating an email containing the form’s field responses to a predetermined form-specific email address. Additional means of gathering form field responses may be made available in the future. See below for information related to:
Note: See the Technology at MSU knowledge base article on Shared Mailboxes for information on how to request a shared mailbox account.
Tip: Have users add the shared mailbox to their Outlook to make managing the form submission emails more efficient.
Design Studio enables users to customize the formatting of Forms using the Options tab in the left-side panel of the form editing view (see Fig. 2).
It is up to the user to ensure that any settings here meet accessibility standards and provide a quality, brand-aligned experience for users.
For information about MSU’s brand standards, including the MSU brand color palette, please see the MSU Brand Studio website.
For information about MSU’s website accessibility standards, please see the Digital Accessibility website.

Forms have robust data templates to power their structure, logic flows and design. See below for information regarding the data fields associated with:
The system itself is designed with accessibility in mind, but content and form design play a vital role in ensuring accessibility needs are met.
Users building forms should properly fill in all necessary item fields, such as field label and help text, to support compliance with MSU Web Accessibility standards.
Any custom formatting, such as font and background colors, must adhere to MSU Web Accessibility standards. Font and color choices also should adhere to MSU brand standards.
Sitecore users with "Advanced" level access have permissions to create, edit, manage and place forms on websites. To request "Advanced" access, users should email Comms.WebSupport@msu.edu. Be sure to include the website(s) the user works on and which environment(s) are used in the request.
Forms are built in SitecoreAI Design Studio. Learn how to use the Design Studio interface.
Explore how to create, manage, activate and embed forms in a SitecoreAI website.
Learn about the data template and setting options for the various available form fields.
Documentation updated: June 15, 2026
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What is a Webhook?
A webhook is a way for one system to automatically send information to another system in real time. For example, it allows SitecoreAI to send form submission data to an email service.
Additional webhooks to connect SitecoreAI forms to other systems may be created by developers. Users can contact Comms.WebSupport@msu.edu to suggest additional webhooks. Please provide details in the request, including the website(s) requiring the webhook, what the webhook should accomplish and any additional information that may assist the developer team in evaluating the webhook suggestion.
Users can utilize other form platforms, such as Microsoft Forms or Qualtrics, on a SitecoreAI website, but these forms cannot be embedded. In these cases, users can link to the form from text, a CTA button or a mixed content component.
Support for Google Apps, Microsoft Forms and Qualtrics are provided by MSU IT Services. See the Technology at MSU website for more information.
Design settings are found by clicking the Design icon on the toolbar at the top of the form editor and then the Options tab in the left-side panel. These options control overall form design.
General design settings are sorted into categories, with settings for each category displayed in a collapsible panel. See below for information regarding the data fields associated with:
Search
Content width
Border width
Border color
Background color
Add background image
Google Fonts tab
Use retina-quality images
Link color
Link font family
Link font size
Apply to inserted links
The slot refers to the layout slot or placeholder space in a form’s structure that acts as a container to help organize items within the layout of the form.
Background color
Content background color
Vertical align
Minimum height
Padding
Border width
Border radius
Border color
Default font color
Default font size
Default line height
Default font family
Background color
Shadow settings
Border width
Border color
Border radius
Padding
Required field
Email field
Phone field
ReCAPTCHA
Invisible ReCAPTCHA
File type
File size
File number
File error
Background color
Shadow settings
Height
Border width
Border color
Border radius
Background color
Shadow settings
Border width
Border color
Alignment
Padding
Image border radius
URL link
Alt text
Background color
Shadow settings
Button color
Label color
Border color
Label
Font family
Font size
Alignment
Button width
Label padding
Margin
Border width
Border radius
Background color
Shadow settings
Spacing
Alignment
Icon style
Social settings
Logic Settings are found by clicking the Logic icon on the toolbar at the top of the form editor. These options control form behavior as visitors fill out the form.
Form field (Conditions)
And/Or (Conditions)
Actions
One or more actions can be added to be executed when conditions are met.
Form Settings are found by clicking the Settings icon on the toolbar at the top of the form editor. These options control form behavior.
Form ID
Name
Style
Choose webhook
Form available on
Choose submit action
Success message
Redirect URL
Dynamic URL parameters
Fail message
Each form field contains its own set of data template settings and options. See the “Form Field Guide” for more information about settings and data template options for form fields.
No, form capability is automatically enabled on all websites. Any user with "Advanced" Sitecore access and permission to edit a particular website can create, edit and manage a form and add it to the website.
Yes, but these forms will not be available for embedding in a web page and cannot be managed within the SitecoreAI interface. See “Related Information,” in the Usage tab above, for more details.
Not currently. The current available webhook functionality supports one email from one form to one address.
Not currently. The current available webhook functionality supports one email from one form to one address.
Users managing the email address inbox can set up an Outlook rule to automatically forward the email to other email addresses based on the subject line.
A webhook is a way for one system to automatically send information to another system in real time. For example, it allows SitecoreAI to send form submission data to an email service.
Users can contact Comms.WebSupport@msu.edu to suggest additional webhooks. Please provide details in the request, including the website(s) requiring the webhook, what the webhook should accomplish and any additional information that may assist the developer team in evaluating the webhook suggestion.
Webhooks require development. Requests will be evaluated and prioritized following the standard process for any system enhancement request requiring development.