Following up on the Sprinklr Data Retention Change announcement posted Sept. 4, Sprinklr today confirmed that they will begin purging data older than 12 months in three days. Following this initial batch deletion, data older than 12 months will be auto deleted on an ongoing, rolling basis. Deleted data cannot be restored.
Units that have not already exported historic data and would like to do so should complete any exports by the end of the week.